When your pack payment confirms, 80% of it is paid straight out as commission to the members above you in Package Rewards (15% each to levels 1 to 4, 20% to level 5). That money has left AdvantageLife and cannot be recalled. We keep the other 20%.
So the most we can refund on a pack is 20% of what you paid — the company’s share. This is shown to you at checkout, before you pay.
| Situation | You pay | Refundable |
|---|---|---|
| Joining | Nothing — joining is free | Nothing to refund. |
| Campaign pack | $10–$1,000 — paid to AdvantageLife | Up to 20% of what you paid. The other 80% was paid out as commission the moment your payment confirmed. |
| Our mistake | Your payment confirmed but your pack did not activate, or you were charged twice | Refunded in full. |
Refund requests must be made within 7 days of payment. After 7 days, pack payments are considered final.
Email support@advantagelife.club from the email address on your account, with the date and amount of the payment. Card refunds appear on your statement within 5–10 business days, depending on your bank.
Peer-to-Peer closed to new sales on 25 October 2026. A Peer-to-Peer pack bought before then was paid directly to another member and never passed through AdvantageLife, so we cannot refund it.
If you dispute a charge with your card issuer (a “chargeback”) instead of requesting a refund through us first, your account will be suspended while it is resolved. Because 80% of a pack payment is paid out as commission when it confirms, a chargeback may lead us to recover that commission from you and to remove the pack and its Package Rewards position.
We accept chargebacks as a last resort if our refund process has failed you, but please contact us first via support@advantagelife.club before filing a card dispute.
If you paid in USDT, a refund is returned as USDT to a wallet address you provide, on the same network you paid on. Network fees may be deducted from the refund.
When you buy a campaign pack you are contracting with AdvantageLife.
If anything here is unclear, or you need help with a specific situation, email us at support@advantagelife.club. We try to respond within 24 hours on business days.